Terms of service
Who we are. This store is operated by Geep ("we", "us"). You can reach us at mygeepcare@gmail.com; our postal correspondence details are available on request by email.
Orders and prices. All prices are shown in pounds sterling (GBP) and are the price you pay — we do not add tax at checkout. We may correct an obvious pricing error before dispatch and will contact you if we do. An order is accepted when we send you a confirmation.
The product. The Geep Ring is a consumer wellness device that shows you trends in your rest, resting heart rate, temperature and activity. It is not a medical device and does not diagnose, treat or cure any condition. Readings are indicative trends, not clinical measurements.
Total Care (optional, £19). If you add Total Care at checkout, we provide the following goodwill cover for 24 months from the date your ring is delivered:
- Covered: manufacturing defects, and a battery that stops holding a usable charge — we replace the ring.
- Not covered: loss, theft, accidental or deliberate damage, water damage beyond the ring’s stated resistance, and normal wear.
- How to claim: email mygeepcare@gmail.com with your order number; we arrange a replacement after a quick check. One replacement per approved claim.
Total Care is provided by Geep and does not affect your statutory rights under the Consumer Rights Act 2015.
Your legal rights. Nothing in these terms — including the 60-Night Promise and Total Care — reduces your statutory rights as a consumer.
Governing law. These terms are governed by the law of England and Wales.