Your right to change your mind (14 days). Under the Consumer Contracts Regulations 2013, you can cancel your order for any reason within 14 days of receiving your Geep Ring. To start a cancellation or return, email us at mygeepcare@gmail.com and we will guide you through it. Once we have agreed the return, we refund you within 14 days, to your original payment method.

Faulty or not as described. Under the Consumer Rights Act 2015, if your ring is faulty, not as described, or not of satisfactory quality, you have a 30-day right to reject it for a full refund. After 30 days, if a fault appears, we will repair or replace it; if that is not possible, you are entitled to a refund. If your ring arrives faulty or stops holding a charge within the guarantee window, email us and we will replace it — no runaround.

The Geep 60-Night Promise. Wear your Geep Ring for up to 60 nights. If you decide it has not earned its place — for any reason, or none — email us and we will refund you in full. This is our own goodwill promise and is in addition to your legal rights above. It does not affect your statutory rights.

Sizing. Your free sizing kit ships first and you confirm your size before your ring is made up, so it arrives in your exact size.

To start, email mygeepcare@gmail.com with your order number.